Cooper Crouse-Hinds adds 3D CAD Configurator to Meet the Needs of a Growing Customer Segment
Milford, OH – April 10, 2013 - CADENAS PARTsolutions, a global provider of 3D product catalog, configurator, and CAD download technology; and Cooper Crouse-Hinds, the world's leading manufacturer of electrical products for harsh and hazardous environments, announce the launch of Cooper Crouse-Hinds' online 3D CAD configurator. Cooper Crouse-Hinds is now utilizing one of the most advanced 3D CAD and online product catalog technology available, powered by CADENAS PARTsolutions. With their new embedded configuration platform, Cooper Crouse-Hinds is able to grow their product reach as well as improve customer experience by placing the latest tools and technology in the hands of their customers.
Watch the 3D CAD Configurator in Action:
With the CADENAS PARTsolutions online configurator, engineers can quickly find and design the exact part they need, all directly within the Crouse-Hinds website. In just a few clicks, engineers can configure a part number and generate an interactive 3D preview on-the-fly. They can then download the exact model they need in over 150 CAD and graphic formats including native formats in Autodesk AutoCAD®, Autodesk Inventor®, SolidWorks®, Solid Edge®, PTC Wildfire® and CREO®, Siemens NX®, CATIA® and many more. This on-demand capability makes the jobs of design engineers easier and delivers an exceptional customer experience.
Cooper Crouse-Hinds now has over 40 families of harsh and hazardous electrical products available through their PARTsolutions configurator, and will be working towards 100 families by the end of 2013. To view the catalog visit: www.crouse-hinds.com.
Cooper Crouse-Hinds, a manufacturer of over 100,000 electrical products for use in corrosive, hazardous, wet and harsh environments, added the CADENAS PARTsolutions embedded product catalog to their website to better meet the needs of engineers who need high-quality product models to include in their designs.
"In the industries we serve, which include oil and gas, petrochemical, mining, marine, and industrial manufacturing markets, we are vying to get our products on the bill of materials for large plant and facilities projects," says Michael McManus, Director of NA Marketing and Global Pricing at Cooper Crouse-Hinds. "These projects are often times managed by Engineering Procurement and Construction (EPC) groups who have made 3D CAD files mandatory for all products to be designed into their projects. CADENAS PARTsolutions offers us the most complete package to easily and accurately supply these CAD files to our customers."
In the past, Cooper Crouse-Hinds offered CAD models by request only and in a limited number of formats. "Customers would call in to our office and ask for individual models, which had to be created by our engineering department" states McManus. "Additionally, if the customer was not knowledgeable of our catalog, it would require our customer service team to assist with the selection of the correct SKU for their application before the request was sent to an engineer to model in the desired format. This internal process was very time-consuming, and we were unable to respond to customer requests in a timely fashion." McManus adds, "With CADENAS PARTsolutions, our customers can now receive 3D CAD files in minutes versus days, with no impact on our Engineering or Customer Service teams."
Rob Zesch, President and COO of CADENAS PARTsolutions adds, "For businesses working with procurement groups and product specifiers, CAD downloads are an absolute must have. If you offer 3D sales configurators with native CAD product data, and your competitor doesn't, you'll win that job 80% or more of the time. This trend is not exclusive to companies working with EPC's. It's all about simplifying your customer's experience. The easier it is to get your part into their system, the more likely they are to buy, it's that simple."